Privacy Policy

Hello,

We are Mahwe. We create communities to make life better. Together we learn, support each other, share ideas, build our confidence, motivate each other and achieve our goals.

This page will let you know exactly how we use and protect your personal information. And if you have any questions about it please just send us an email at ben@mahwe.com – we’d be delighted to help. Should you wish to speak with us directly, our office number is 01993 862 781.

What Information Do We Collect?

Personal information is any information that can be used to identify you. So, for example, if you book an event, register for invitations to our events or become a member, we may collect and process the personal information that you’ve provided. We may also collect information from you when you report a problem with our website or if you get in touch with us via email, social media or telephone.


This personal information may include your name, email address, telephone or mobile number, dietary requirements as well as how you came to find us or about our events. Your financial and payment details such as credit/debit card and direct debit information are collected and stored by Stripe and GoCardless. You may wish to visit their privacy and cookie policy by following the above links.

We may also collect details of your visits to our website, for example your location data. We use this to provide you with the information or services that you’re interested in and which are most relevant to you.

Keeping Your Information Up-To-Date

To make sure we always have the most up-to-date information about how to contact you, we may also, from time to time, update your records to reflect any changes to your personal information.
 

 

How Do We Use Your Personal Information?
As a personal development community, our main mission to provide a space for you to meet other individuals who share an interest in personal development, learning, have stimulating conversations about a wide range of topics and develop friendships with others at Mahwe.

We therefore use your personal information to help us provide you the best service and experience and keep you updated on relevant information (such as events or other activities), services or products you’ve requested or which we feel may interest you.

We may also permit our group organisers to provide you with information on our behalf. This will include invitations to our events, workshops, get togethers, etc.

If you do not want us to use your data to receive information about our events, please contact Ben at ben@mahwe.com.

 

 

How Long Will We Keep Your Personal Information For?
We will not keep your personal information longer than we need to, subject to certain legal obligations listed below. We review our records on a regular basis to ensure the information we hold is relevant to our current activities.

 

 

How Will We Contact You?
Our community is made of a collective of positive individuals who come together to learn, share and support each other. That’s why we love to let you know about the interesting talks coming up in your group as well as other events we organise for you.

However, of course, we will not contact you again if you ask us not to. This can relate to all communications with you from Mahwe or to particular campaigns or channels of communication. You can contact us to update your contact preferences by emailing Ben at ben@mahwe.com or call the office on 01993 862 781.

 

 

Sharing Your Information With Third-Parties
We work with volunteers who chair and run our events on our behalf. We will share the following personal information with them:

– Name
– Telephone number/mobile number
– Email address
– Dietary requirements

This is to make sure our events run smoothly, and that you receive relevant and timely information regarding your bookings.


How Do We Handle Your Direct Debit And Credit Card Information?
We do not hold your sensitive data such as your direct debit or credit card details and instead use Stripe and GoCardless to ensure your financial information is safe.


Links To Third-Party Websites
This website may include links to other websites, not owned or managed by Mahwe. Whilst we try our best to only link to reputable websites we cannot be held responsible for the privacy of data collected by sites not managed by Mahwe, nor can we accept responsibility or liability for those policies. For this reason you should consult the privacy policy on any external website you link to before you submit any data to those websites.

 


Your Rights – If You Want To See What Data We Hold
You have a right to know what information we hold, how we use it and request for it to be corrected if it is inaccurate. You also have a right for your information to be deleted and to ask to not be contacted by us. We will never contact you is you inform us that you do not wish to be contacted by us.

Please note that you can unsubscribe from our events invitations at any time by emailing Ben at ben@mahwe.com or 01993 862 781.

Your right to complain:
If you are unhappy about how we use your information, you may contact the ICO at www.ico.org/concerns.

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